Get help and support for setting up or troubleshooting your cox advanced tv and contour tv service.
Cox cable mini box troubleshooting.
The mini box is hooked up how its supposed to be but a message saying sorry we ve detected an interruption in you service.
Highlight fixed and press the select button.
I think i m going to disconnected and connect back again from the wall.
Check for loose connections from the wall to the mini box to make sure they are secure.
Check that a wall connected power cable is plugged into the digital box.
Highlight volume control and press the select button.
Whether you re experiencing issues with your cox tv channels the contour box or even your mini box the first step is.
Cox customer support at 1 800 961 1207 to restore service.
Look for power cords that aren t plugged into the wall.
Press and hold the setup button on the cox remote until the power button blinks twice.
Highlight audio video and press the select button.
We can assist with solving the most frequently encountered issues including programming your remote control scheduling your contour dvr or refreshing your cable boxes or cablecards.
Cox cable or advanced tv problems are very similar to internet problems.
Mini box user s manual channel scan you can run a channel scan at any time to have the mini box check to ensure all appropriate channels are being received.
Press the cox menu button highlight settings and press the select button.
Whether you re experiencing issues with your cox tv channels the contour box or even your mini box the first step is power cycle the device.
I will at least get my basic cable channels again.
Edwin112 over 4 years ago.
Try a different appliance like a light on the socket to see if the problem is with the home wiring setup.
I program the new remote but for some reason i lost a my basic cable channels.
Press the right arrow to move the highlight to channel scan.
Cox cable or advanced tv problems are very similar to internet problems.
To run the channel scan begin at the customer support menu.
Turn it off and unplug it wait for over a minute and plug it back in.
